HongYi Lighting Limited

Packing & Delivery

Factory

We are one of the biggest manufacturers in China who specialize in horticulture products including indoor-gardening, hydroponics equipment and high-intensity grow lights.

Our products have been exporting to United States, Canada, Australia and west European countries for many years. OEM or ODM service according to customers'requests or based on customers' brand and design are also available.

FAQ

Q1. Can I have a sample order for LED grow light ?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 

Q3. Do you have any MOQ limit for led grow light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for LED plant grow light ?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 1 year standard or 3 years extended warranty for the led grow light.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new  Double ended reflector  with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution Including re-call according to real situation.